Frequently asked questions

We accept major credit cards, PayPal, PayPal Credit, Shop Pay, Affirm, cryptocurrency, Google Pay, Venmo, and Apple Pay.

Returns are generally accepted within 14 days, depending on the product and manufacturer. Items must be unused and in original packaging.

If your order has not shipped yet, changes or cancellations may still be possible. Contact us as soon as possible so we can review it.

Yes. If you find a better price, contact us with the link or quote. If a manufacturer runs a sale within 30 days of your purchase, you may also qualify for a refund of the difference.

Most products are covered by the manufacturer's warranty for defects in materials and workmanship. Warranty claims are handled according to the manufacturer's terms, though FunctionWerks can help point you in the right direction if needed.

It means the item ships directly from the manufacturer instead of from FunctionWerks inventory. If you want inventory checked before ordering, contact us first and we can help verify availability.

Yes. International orders are available, though final shipping charges may be higher than the initial website estimate.

You can track your order through the Shop App or by logging into your account. Once your order ships, tracking details are also sent by email.